info@eastcommercesolutions.com
800.527.5395

One Number, One Call For All Your Merchant Services Needs!

Customer Service And Technical Support

East Commerce Solutions prides itself on making sure that all your customer service and technical support needs are always being met. Below is our Department contact information that will help you get the service and support that you need and when you need it.

You can use our "Contact Us" form at anytime or call our Corporate office to speak directly with any of our support staff at 1-800-527-5395 and dial the extension of the department you need assistance from.


Corporate Department Directory


Customer Service Ext. 401
Technical Support Ext. 402
Payroll Services Sales & Support Ext. 403
Internet & Gateway Support Ext. 404
WriteTouch POS Division Ext. 410

East Commerce Solutions at A Glance

Services

No matter what type of business or industry you are in we provide merchant services and payment processing solutions that are affordable, cost effective and state of the art for your business and industry.

Products

East Commerce Solutions offers a large selection of POS Systems and Payment Processing devices for retail stores, restaurants and businesses of all types. Here are some of the products that we offer:

Customer Service & Technical Support

East Commerce Solutions prides itself on making sure that all your customer service and technical support needs are always being met.

The Latest

POS Systems

Our POS software is everything you need in a payment solution. Our complete POS software systems feature powerful Windows based payments software

Processing Terminals

Accept every payment option from your customer.

Pay at the Table Solutions

our solutions enables secure payment to occur at the point of service, whether at the table, car-side to-go, delivery or even the cashier counter.

Testimonials

“First of all, Ed is very loyal and that goes a long way with me. Whenever I need to contact East Commerce Solutions/Write Touch, they respond right away. Always going above and beyond when I need them. Ed and his teams exceed my expectations in providing support for my business. He contacts me regularly to see if I need anything, even outside the realm of merchant services. Not only are they my provider, he also brings his family here to eat… it’s great to know him on a personal level and that he supports my business as well.“

- Carol Carlozzi, Owner,
Circe

“We switched to East Commerce Solutions in 2012. Not only did they save us money butthey also provided a low cost solution to upgrade our equipment. East Commerce Solutionscustomer service and support has been great. Any time I have a question, I call their supportline and they pick up the phone and immediately offer assistance.”

- Kevin Martin, Owner,
Image Printing, RI

“Not only do they provide outstanding customer service, they saved my business money withtheir low rates and fees”, “East Commerce Solutions stepped up to the plate and hit a HomeRun for us”

Mike Patch, CSM Group –
Total Printing Solutions, MA.

“East Commerce has been a big part of us since we started in 2008, they are helping us grow to be the foundation we are today. We’re lucky to be a part of East Commerce Solutions.”

Joe Andruzzi,
Co-Founder/President
The Joe Andruzzi Foundation

“We are so grateful of the continued support from East Commerce Solutions, Inc. Their outstanding efforts give the Arthritis Foundation the ability to change laws and make health care more accessible and affordable, to lead as the most trusted source of information about arthritis, to provide camperships to children with juvenile arthritis and to fund cutting edge research towards a cure for arthritis, the leading cause of disability in the country.”

Stephen Evangelista, CEO
Arthritis Foundation, NE

“ In 2008 we chose East Commerce Solutions as our credit card processing company. In addition to saving us money, they provide invaluable support for our cause. Their CEO walked in my office one day around Christmas time, handed me a stack of gift cards and that’s how he introduced himself to me. Since then, he’s been an incredible support. He has been our lead sponsor in our golf tournament every year. He and East Commerce Solutions have been the most generous people that we have ever known.”

Eileen Hayes, President/CEO
Amos House